Art by Amy has landed in Huntsville!!! studio loading...
Got questions? Let’s talk. Whether you need help with your order, want to request an exchange, or just have something to say, we’re all ears. Email us at beans@artbyamy.com and we’ll get back to you as soon as we can. Need to send something back? Mail it to: Art by Amy, 1886 FM 247, Huntsville, TX 77320. Urgent? Call the studio at (913) 424-6866 and we will get to you as soon as we can.
Returns
Our policy lasts 7(wholesale Customers) and 14(Retail Customers) days.
If 7 or 14 days have gone by since your purchase, unfortunately we can’t offer you an exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with proof of exchange request.
ABSOLUTELY NO REFUNDS!!! EXCHANGE ONLY!!!!
Exchanges (if applicable)
We only replace items if they are defective or damaged.
If you need to exchange it for the same item, send us an email at beans@artbyamy.com and send your item to: Art by Amy, 1886 FM 247, Huntsville, TX, 77340, United States.
WE DO NOT REFUND OR EXCHANGE; HOLIDAY, SALE ITEMS, ITEMS BOUGHT WITH A DISCOUNT CODE, CUSTOM ORDERS, AND PREORDERS. They are all final sale.
Shipping
To return your product, you should mail your product to:
1886 FM 247, Huntsville, Tx 77340
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.
We don’t guarantee that we will receive your returned item.
PLEASE ASK IF YOU ARE ELIGIBLE FOR A RETURN IF YOU ARE UNSURE.
IF RETURNED ITEMS ARE NOT RETURN OR EXCHANGEABLE AND THEY ARE SENT WE WILL ONLY RETURN %30 OF THE ORIGINAL PRICE.
The few orders eligible for refund under unique circumstances will be charged a 5% restocking fee.
Thank you.